Banks Taking Advantage of Customers Who Missed Stamp Holiday?

Many citizens have been rushing to purchase new homes by March 24 to save on the 1% tax duty that would normally be imposed on them. Although many financial advisers are suggesting their buyers not take buy a home for the sole purpose of taking advantage of the tax holiday, many are enamored by the opportunity to save a couple thousand pounds on the transaction. There are plenty of people flooding into the market to take advantage of the deal.

The banks have tried doing everything they can to get people buying new houses. They know that many customers have missed the opportunity to take advantage of the stamp holiday. As a result, they are pledging up to £2,500 to people who are buying a new home.

Many advisers are skeptical of this promise. One of the banks making such an offer is Hallifax, who pledges to pay up to half of the stamp duty to anyone purchasing a new home. However, before signing up buyers need to look very carefully at the fine print. Their mortgage is a whopping 6%. The bank is bending over backwards to get customers to take out a loan, but they are going to be charging a ridiculous fee in return. Other banks aren’t charging 6%, but they are still demanding high interest rates in exchange for their loans.

The number of fees that have come to people’s attention over the past few years has been a huge burden. Stealth fees seem to be implemented even more frequently than they were in the years passed. The fallout from the PPI scandal hasn’t done a whole lot to ease the damage the banks are inflicting on their customers.

Banks are not all posed to manipulate their customers, but customers should still be wary nonetheless. The example shown by the bank stamp holiday is one of the newest situations illustrating that banks are not in the business to lend a helping hand. They are businesses and anything they offer is going to come at a price.

Customers should be careful about taking advantage of these deals from the banks or the bank holiday. If they are interested in buying a new home but have missed the tax duty stamp holiday, then they may want to just take a regular mortgage. After doing their calculations, they would likely find that they would be saving more over the long-term than by taking the offers the banks are giving them right now.

Mis Sold Interest Rate Swaps Make The 10 O’clock News

If you’re a business owner and you haven’t heard about mis sold interest rate swaps then you need to watch this video. It covers the mis-selling by banks, lenders and financial institutions that led to swap products ruining businesses and becoming a massive kick-back cash cow for the city.

Swaps have been badly mis-sold to ill-advised small to medium sized businesses, with the cost sometimes reaching millions of pounds. Now, you can claim your mis sold swaps payments back and the refunds are potentially huge. Watch the video first and if you want to speak to an adviser about your swap products, call us afterwards on 0800 840 7291…

Regulators Warn of Con Artists in New Bank Charge Fraud

As consumers become more irate over the fees the big banks are charging, many con artists have decided that they should take advantage of their desire to save money. Regulators have brought up a disturbing trend in recent months.

These scam artists are calling clients all over the country, particularly in Carmarthenshire and other areas in the Southwest of Wales. They promise that they are going to give them a chance to win back some of the money they have lost in bank fees. Of course, they are asking customers for information regarding their bank accounts, personal identifying information or flat out asking for a fee.

These people say that they have earned money back from either an overcharged bank fee or a mis-sold PPI package. After contacting trading authorities over the deal, those customers are quickly told that they are not entitled to any form of compensation. Customers who have actually paid the fee to these scam artists are only compounding the losses they have already endured from the big banks.

According to law enforcement agencies and representatives from trade protection regulators, customers should always be wary when they receive any kind of call. If they have any reasons to question the promises the caller is making, the best solution is to hang the phone up immediately.

One of the most widely known cases of fraud comes out of the Southend. In this situation, the caller reaches out to people with a thick Indian accent. He claims to be a representative from the UK Department of Finance. This caller said that the people have been overcharged by their bank and are entitled to a refund. They are able to receive their refund if they provide their address, date of birth and all details regarding their banking accounts.

Many other scam artists are using similar strategies, but this particular case is one of the best known. In order to deal with any similar calls, the CDRP suggests the following steps:

  • Do not provide any information.
  • Disconnect from the call.
  • Report the caller to Consumer Direct so they can launch an investigation.

Authorities project that the number of scams will increase as word of new banking scandals becomes more widespread. Therefore, customers should be wary with the timing of these calls, particularly if they coincide with particularly newsworthy events regarding bank fraud or PPI mis-sellings.

What Customers Still Don’t Know About their Bank Accounts

Many customers still have no idea about all the bank fees they have to pay to hold their money. Although these fees may not be heavily advertised by the banks, customers should try to be more aware of what those fees are. The bulk of the fees customers are stuck with are the result of an improper understanding of the contract (or because they didn’t read the contract) or because they didn’t manage their money carefully.

Here are some things you may want to assess before you create a bank account.

Know the Premium Account Fees

Many banks structure their accounts with inevitable fees. For example, you may be forced to pay a fixed, monthly fee if you want to have a premium checking account. Before you setup a premium account, you should be sure you know what those fees are. Depending on the types of fees you would have to pay, you may decide that you would be better off just sticking with a normal account.

Understand the Monthly Contribution Requirement

Banks commonly require their customers to contribute a certain amount to their account each month. Assess what that requirement will be and make sure that you are going to be able to meet it before you setup an account. If you aren’t going to be contributing to your account on a regular basis, then you should probably try to get an account with a lower contribution requirement. The interest it pays may be lower, but you will still come out ahead since the fee is likely to wipe out any interest you would earn.

Know What the Penalties Are

Bank penalties for overdrafts can be very harsh. That being said, you should know what they are ahead of time. You will have no excuse for being stuck with large fees if the bank told you what the overdraft penalty was and end up overdrawing your account anyways. Although firms such as Which? are now demanding more transparency over unauthorized overdraft fees, customers should try to understand them better. Can you really say that you had no idea that you would be charged a lot of money for overdraft fees after everything we are seeing in the news every day? Santender recently doubled its overdraft fees, so you should be wary if your bank account balance is getting low.

Although these fees can sound harsh, you should take any appropriate action if you feel they have been instituted improperly. Experts say that you should call your bank and see if you can reverse the charges. If not, you should contact an expert to represent you. The successful law suits against the PPI sellers has shown that people can certainly win when they challenge the big banks over unfairly imposed fees.

When Paying Down Your Debt Isn’t the Best Move

Conventionally, most people have believed that paying down debt is the best approach to take. However, there are times when paying down debt isn’t the biggest priority. Before you commit yourself to eliminating all your liabilities, here are a few things that you will need to consider.

First of all, you need to consider the opportunity cost of spending your money on something else. You probably don’t want to forego paying off your debts so you can spend more money on a new ipad when your current one is working just fine. However, you may have the opportunity to put your money to work in some other way that will help you make more money in the long run. Consider how you could invest your money to maximize its long-term potential.

Planning for retirement is an essential part of life. Many people reach their golden years without anything available to make ends meet. You would be far better off retiring with $500,000 in retirement and $100,000 in mortgage debt than holding nothing in either. Therefore, saving and debt reduction need to be concurrent goals. Many of the investments you could use would deliver a much greater return than the interest you would pay on existing debt. You should prioritize paying down debt that charges a higher interest rate. If you have taken on debt that only charges about 1% interest, then you may want to avoid paying more than the bare minimum and place the extra cash towards high yielding investments or paying down your more expensive debt instead.
Sometimes people want to make sure they can pay down their existing debt so they can take out a loan again when they really need one. In other words, they are  taking advantage of revolving debt. However, some debt can’t be rolled over regularly. Therefore, they don’t have the same incentive to pay it down as quickly.
Paying down debt is a good idea overeal. However, you need to use your judgment to decide when it may not be the best way to utilize your money. You will need to consider the cost of paying your debt down. For example, are you planning on taking money out of a CD? The penalty for doing that could be six months interest. Evaluate the opportunity cost of paying down your debt instead of jumping to the conclusion that it is always the best thing to do.

 

Tips on Finding a Bank Account with the Lowest Fees

As customers accept that increasing bank fees are becoming a fact of life, they are looking for every possible route to cut those fees to a minimum. If you are frustrated with elevated bank charges, you are going to want to consider what alternatives you have available. However, you may question where to begin.

Here are some tips you can follow if you want to find a new bank account with fewer charges.

Get an Account that Satisfies Your Needs

One of the most important things you can do is make sure that you have found an account that covers your particular needs. Are you looking to just hold your money for spending or are you trying to grow your savings? If you are just looking for a place to park your money before you write a check, you may want to figure out which banks have the lowest fees. You will likely encounter fewer headaches than you would if you were trying to go for an account that paid higher interest but a more complex fee structure.

Be Honest With Yourself About Your Bad Habits

Many people are concerned that the charges banks conduct for overdrafts. Although the best advice is to avoid overdrawing your account in the first place, many people have a hard time getting their finances arranged for whatever reason. If you know that you are the kind of person who is going to be likely to overdraw your account, you are going to want to make sure that you find an account that isn’t going to penalize you too heavily.

Many of the accounts that charge the highest penalties for overdrafts are those that draw their customers in with promises of high interest rates. This isn’t always true. However, it is hardly a great selling point if you are sure you are going to overdraw your account occasionally.

The biggest thing is to make sure you identify all of the changes and make sure that you fully understand all costs involved if you overdraw your account or make any other mistakes.

Evaluate the Customer Service Policies

The bank’s customer service policy will give you an indication of the charges the bank may institute. If the bank has a good customer service program, then they are probably much more likely to work with their customers if overdrafts occur. Also, there is a better chance that they are going to be transparent about the policies they have instituted.

Britons With Overseas Ties Consider Leaving Their Banks

Banks continue to increase their fees on international transactions. This is creating a number of new burdens for consumers. As a result, many customers have started to leave their existing banks and look for new options.

The number of UK citizens doing business overseas has increased substantially in recent years. According to the nations Trade and Investment agency, exports account for approximately 30% of Gross Domestic Product. As more than half of businesses have increased profits by doing business overseas, more and more businesses have decided to expand their international operations.

Another growing trend is the number of UK citizens who are purchasing houses in Europe, Asia, Canada and the United States. According to recent studies, about 2 million UK citizens are projected to purchase overseas property in the coming months.

As the demand for business and purchases overseas continues to grow significantly, many more international banking transactions are likely to be conducted in the coming months. Banks recognize the increased demand for transactions and are likely to increase the fees imposed soon.

According to the offers proposed by Expatriate Services, almost 5.5 million UK citizens live overseas as well. These citizens are the most likely to be taken advantage of bank transaction fees. As a result, there are a fee things that UK citizens may have to do to avoid the dangers imposed by many of these fees.

One of the things that they are going to have to do is shop around for the best rates. Although this sounds like the most obvious place to start, many customers don’t bother to do it. They simply accept high fees as a fact of life and don’t do anything to look for alternatives. As the number of fees imposed continues to increase, they are going to need to start assessing the number of alternatives available. Customers switching between banks may also force banks to compete more for their customers.

In some situations, customers may be able to avoid the bank altogether and work with a currency specialist. The rates may be lower, as many currency specialists are going to be able to charge lower rates than customers would receive at Barclays, Santender or other High Street Banks.

One of the most important ways to save on overseas transactions is to get your timing right. This is particularly important if you are going to be working on a very large transaction. Focus on timing your transaction during the time when you are going to get the lowest possible fees.

Finally, you can consider using debit cards and ATMs. These fees tend to have lower rates than many types of wire transfers.

Banks About to Send Letters to Customers of Mis-Sold PPI Packages

Despite all of the PPI lawsuits that have taken place over the past couple of years, some holders are still unaware that they can claim losses on the PPI packages they have held. The Financial Services Authority has decided that banks need to be more transparent with their practices. They have ordered banks to send letters to their customers advising them that they are eligible to apply for compensation on mis-sold PPI claims.

The FSA has been concerned that the banks may try to phrase the letters in a confusing way to discourage people from applying. Therefore, it has made an almost unusual demand. They have said that banks will need to phrase the letter clearly and explicitly. They will not be allowed to use any jargon that will throw off their customers.

The FSA has said that previous letters have been sent to customers. However, the response rate has not been very good. This has caused them to decide that they need to create a new order that is likely to get more responses. The FSA is also telling customers that they should definitely consult with the firm if there is any chance of getting compensation for a possible mis-selling. Also, they will need to use discretion if they are to purchase PPI packages in the future.

These letters will have to hit a number of key points, including:

  • Informing customers that they may have been mis-sold a PPI package.
  • Explaining why the mis-selling may have occurred.
  • Giving customers a potential set of solutions to resolve the problem.
  • Informing them what time frame they will have to work within if they intend to request compensation.

The FSA hopes that this is going to create a number of new opportunities for victims of the PPI scandal. Drawing more awareness to the situation and laying down the law for the High Streets banks that have been involved in the PPI scandal may be the necessary steps to turning things around.

The progress in resolving the PPI disaster has been much slower than many have hoped. Although the banks have paid out nearly £2 billion, they have only compensated victims for about a quarter of the amount they are owed. This creates some skepticism over how effective the FSA’s new ruling is going to be. Even if customers are aware of the opportunity to apply for compensation for their PPI mis-sellings, there is absolutely no guarantee that they are going to be able to get their money back within a predictable time-frame.

Santender Fined for Failing to Warn Customers Over Lack of Protections on its Bonds

Santender launched a series of investments back in 2010. Investors willingly purchased those investments without any knowledge that they were not protected by the Financial Services Compensation Scheme. As a result, the bank has since been fined for £1.5 million.

More concerning was that some of the claims seemed almost deliberately misleading. Up until 2010, the bank claimed that its investments may be covered by the Financial Services Compensation Scheme. They never explicitly defined what they meant by “may be covered.” Instead of providing any clarification themselves, they sent their customers to the FSCS website.

The bigger concern was that many of these investments were composed of stocks and other volatile securities. The FSCS can’t do a lot to protect investors from losses they may incur through volatile trading. More importantly, the FSCS cannot reimburse customers if Santender underwent bankruptcy. The only time they could reimburse their customers would be if the product itself was defective or damaged in some way.

This could create a number of challenges for its customers if the bank went broke. According to the Financial Services Authority, many of the customers who purchased these products may have been opposed to taking risks. Without properly disclosing the fact that they were not going to be covered in the event the bank failed, they would have decided against investing. Also, more astute investors may have insisted on a premium for their capital.

Tracey McDermott is an expert on financial fraud with the FSA. McDermott said that companies must make sure their claims are well understood and are made with complete transparency. Customers cannot make informed decisions if they do not understand what they are buying and what risks are associated with it.

Santender sold packages with misleading information for a couple of years. After another major bank failed after the financial crash, customers began to ask for more input on what protections the investments would offer. It took Santender nearly a year to follow up with them, which made many of Santenders customers very uneasy. After nearly a year and a half, Santender changed its wording to tell customers that it was unlikely that their investments would be reimbursed under the Financial Services Compensation Scheme if the bank failed.

Banks Are Accused of Overcharging Nonprofits

Banks have recently come under fire for the fees they have been charging nonprofit organizations across the country. These include groups such as many different scout groups, after school groups and family services agencies. This has created a lot of outrage among the community.

The fees these banks charges can reach more than £7 a month for maintaining the account. In addition, fees for a single transaction can reach £1 or more.

One of the biggest problems is that most of these organizations have volunteer staff members. These workers are willing to give up their time without compensation, but do not appreciate that they have are forced to pay significant fees to use these accounts.

Although many of these organizations have significant levels of capital, they cannot afford the same bank fees that organized for-profit institutions have. They bring in most of their money through donations from followers who are trying to support the philanthropic missions of the organizations. They are not able to stretch their money as far give the substantial fees the banks have imposed on them.

Another disadvantage these organizations face is their inability to earn substantial interest rates from the accounts they place their money into. Larger businesses can place their money in more dependable accounts which allows them to earn more reliable interest rates.

While these fees are fairly disappointing to charity members, they need to understand that they still have options. Some banks do not charge any transaction fees, such as the Norwich & Peterborough (N&P) BS Business Gold program. The only disadvantage with most of these divisions is that they have very few locations. Norwich and Peterborough doesn’t even have 50 divisions in all of the UK.

There are some other banks you can look into if you are going to be trying to create an account with a decent savings plan. For example, the Scottish Widows Charity Deposit Account pays about 1.5% on balances.

Nonprofit organizations should still try to exhaust all of their options before they start pursuing more established banks. Banks such as Santender and Barclays have a number of fees that they charge their customers. In addition, they do not always disclose what those fees are right off the bat, which can lead to a number of problems for them in long run.