Steady Bank Rates Causes Mortgage Rates to Creep Up

While fears of a renewed banking crisis haven’t caused as many concerns as originally predicted, they have undoubtedly caused some frustrations for a number of customers. Although the bank rates have remained constant over the past three years, banking concerns have caused mortgage rates to increase over time.

According to Kara Gammell of The Telegraph, the Eurozone crisis has caused a loss of faith in the European banking system. As the perceived risk of the EU banking system becomes a greater concern, they are likely to have a number of additional worries. One of the biggest problems is the raising interest rates and exchanges rates.

According to technical manager of Charcol, Ray Boulger, the banking crisis in the EU is increasing the marginal costs for lenders. In turn, those fees must be passed on to mortgage customers.

As a result, customers who are looking for a mortgage without being willing to put down at least a 10% deposit are likely to pay much larger mortgage rates. Although there are signs that the market for first-time buyers is improving, the increasing bank fees are a major concern for home buyers. Boulger encourages families to seriously consider increasing their deposit in order to be eligible for lower rates.

Customers may also have to take advantage of other new deals. For example, they may want to consider looking at fixed rate, five-year deals. These deals may help insure them against threats from rising rates as the Eurozone crisis becomes a greater concern.

Consumers should be concerned over the recent debt downgrades in the Eurozone. The S&P downgrades have raised worries that the Eurozone crisis continues to escalate and exchange rates are likely to increase. In turn, this is likely to increase the mortgage rates of banks throughout the UK as well. UK banks are already facing a number of challenges as they struggle to maintain their profits.

Concerned banks have decided to increase the banking fees issued to many of their customers. It is also conceivable that other rates may need to increase in future months as well.

Although new home buyers aren’t likely to be overly optimistic by this news, they are going to find they can still reduce their mortgage rates by taking some of the steps Boulger has proposed.

Banks Could Increase Charges As They Attempt to Rebuild Profits

Banks throughout the UK and other regions in Europe continue to face substantial losses. As they attempt to get their finances back under control, many people believe that they are going to be charging higher fees. They will likely face added pressure as new regulatory pressures.

Consultants from Pricewaterhousecooopers said that there is almost no way that banks would not begin creating new fees. However, they also said that the practice may not have to continue indefinitely. Another trend may counteract the increase in bank charges. As competition increases in the banking industry, banks are probably going to have to limit the fees they charge.

Pricewaterhousecooopers is not the only analyst to suggest such a trend. Another report was issued by the Confederation of British Industry. That report suggested that there was a significant fallout from the banking crisis in the Eurozone. As the debt crisis continues to infect the UK banking system, the local banks will need to find new ways to address it. The CBI report corroborates the findings of Pricewaterhousecoopers, further arguing that the banking crisis is going to get significantly worse. The only way they believe the banks can shelter themselves from the fallout in the Eurozone is to charge higher fees to their customers.

Over the most recent quarter, the banks posted much higher earnings. Nonetheless, austerity measures and the EU debt crisis are going to have a significant effect on the future of the banking system. Analysts have no way of predicting when there will be another major fallout and whether or not the banks will need to take more drastic action.

Regardless of how they intend on handling the crisis in the Eurozone, the banks are probably going to feel the need to charge more money as they try to increase their financial position. A number of different banks are still implementing a number of bank fees and even some of the newer banks are getting ready to start setting up programs that are going to charge their customers.

While Barclays and Santander continue to charge a number of fees to their customers, newer companies such as Virgin Money are also charging their customers for a number of the privileges they have instituted.

UK customers are still looking for alternative solutions. Many may consider transferring their accounts to credit unions the same way American customers did when they got frustrated with the fees they were being charged by Bank of America. However, these transitions are unlikely to happen overnight and they will probably be forced to contend with a number of high fees for the time being.

Which? Insists Bank Charges Agreement Must Pull Through

Overdraft fees have created a lot of tension and mistrust among banking customers. Fortunately, the Department of Business, Innovation and Skills has announced a decision to make sure policies on overdraft fees are easier for customers to understand. The Department for Business, Innovation and Skills has setup a voluntary agreement with the banks that will help create a fairer system for customers.

The new policies will apply to all current customer accounts. The banks are going to be committed to making these terms clearer and easier to understand for their customers to understand. One of their first initiatives is to increase transparency. In accordance with these agreements, the banks are going to start sending out reports to their customers, informing them of what they are spending on their accounts. All major banks have agreed to release these reports annually.

Additionally, the banks have agreed to help prevent customers from overdrawing their accounts. They will send a warning to customers, notifying them when their account balance is close to zero. This should be enough to give customers a heads up that they will either need to add funds to their account or cut back on their withdrawals.

In the long run, these initiatives should do a lot to help customers keep their accounts within normal limits and reduce the chances of an overdraft. Robert Lloyd, executive director of Which? is optimistic with these initiatives. They are clearly a step in the right direction and should be sufficient to keep customers from paying more exorbitant overdraft fees. However, Lloyd states that customers clearly do not trust banks right now.

One concern raised by Lloyd and his colleagues is the scope to which these new terms apply. Do they only apply to overdraft accounts, or do they apply to all bank accounts? Clearly, these questions need to be answered. Lloyd and the other executives at Which? insist the banks be required to provide more data as to how they use their current bank accounts.

Unauthorized Overdraft Fees About to Be a Thing of the Past

Banks have been charging significant bank fees for several years. Although there have been a number of ways customers can fight to get their money back, these fees have been largely accepted as a fact of life. However, there may be some light at the end of the tunnel yet.

Customers were starting to believe that bank fees couldn’t possibly get any better. They peaked at 25 pounds for a single overdraft. Just when things seemed like they couldn’t get any better, the decision of a long-standing legal battle was finally made.

Customers took these banks to court, arguing that the banks resorted to unfair trading practices. The Office of Fair Trade took an interest in the number of customers that were making these allegations. The Office of Fair Trade decided to issue a legal settlement against the banks, forcing them to change their policies on overdraft protections.

The courts sided with the OFT. Unfortunately, the victory was short-lived. The banks appealed the decision, and high courts ruled that the OFT did not have legal grounds to assess these cases. The lower court’s decision was thrown out and the OFT and disgruntled customers were back to square one.

Financial Secretary to the Treasury, Mark Hoban wants to look out for the interests of consumers. He said that customers came to the watchdog agencies, insisting that the charges were unfair. They felt the banks often left their terms ambiguous and demanded clearer terms.

Ministers are willing to stand by voluntary measures to change the practices. The other solution requires changing the law itself, which the banks would fight and any decision would be appealed. Although this seems to be the path of least resistance, many people criticize the government’s attitude towards the situation. Critics insist that relying on banks to make voluntary changes to their policies on overdraft fees will create the change they are looking for.

Bank charges have actually dropped significantly in the past few months, when they topped 40 pounds for a single overdrawn transaction. Although this shows some improvement, customers feel their is still a long ways to go. Interest rates are now nearly one third of the principal on overdraft balances. As a result, the public’s confidence in banks is seriously dwindling.

Fortunately, arrangements are being coordinated with the British Bankers Association to improve the system. Customers are being given more control over their accounts and should be able to substantially reduce their balances in the near future.

RBS Reports 1.4bn Loss – £850m Put Aside For PPI Claims

 

Bank of Scotland has reported a half year loss of £1.4 billion. The bank, of which 84% is owned by taxpayers, is set to cut around 2000 jobs in the next 12 to 18 months in an effort to cut costs and increase profit. RBS has already cut 27,500 jobs since the start of the financial crisis.

The bank had to take a £733 million provision for its exposure to Greek government bonds and also has had to allocate £850 million for mis sold PPI policies they will inevitably have to refund. The money is also there to cover the compensation they will have to pay consumers for PPI claims.

However, the bank also reported an improvement in its core operating profit to £1.7bn from £1.1bn in 2010. The British Bankers Association said RBS is on target to meet business lending commitments drawn up under the Project Merlin agreement with the Government.

Britain’s top five banks RBS, Lloyds, HSBC, Barclays and Santander UK have provided £100.4bn in gross new lending in the first half of the year, including £37.4bn to small businesses.

However reports from consumers have told of customers being forced by their banks to convert their overdraughts into loans to give the impression of new lending. There have also been customers who have had their loan accounts closed and re-opened giving the loans new account numbers and therefore being passed off as new lending.

This shows again the corrupt nature of the banks and the bankers. In order to meet government agreements they are simply re-issuing credit to fool us into thinking that they are meeting targets set by government. The fact that nobody in government has picked up on this suggests possible compliance on their part.

Sick of Unfair Bank Charges and Poor Customer Service? Metro May be the Answer

Customers in the UK are ditching high street banks in favour of opening accounts with Metro Bank. The first start-up bank to open in Britain in a century is opening hundreds of accounts a day with people desperately looking for a trustworthy bank that cares about customer service. The London based bank has pledged to provide customers with good customer service and low rates. The bank is set to open a nationwide online account that will not charge customers for taking out cash making it one of the only banks in the UK that offers this.

The Croyden store, the latest to be opened, attracted 500 new accounts in its first weekend. Bank Chairman Anthony Thomson has said “‘It’s incredible; we always said there was a real opportunity for a bank offering a real customer experience. People said it wasn’t possible, that all customers cared about was rates, but we’ve been proved right.’

When the Bank launched it was criticised by some in the banking industry as offering below par rates and focusing too heavily on customer service. However Thomson says their rates are fair, transparent and without catches, something that is rare with the high street banks. Metro seems to be capitalising on its customer service based approach especially with other high street banks taking heavy criticism over the service they provide.  Last year alone 1.1 million people complained to their bank with 100,000 of those lodging a complaint with the financial ombudsman. Many of these complaints were regarding PPI claims and extortionate bank charges.

So a bank that focuses on good customer service may be just what the British public need and will hopefully improve the service offered by the large high street banks. Good customer service is something we should demand as consumers and if you have received unfair bank charges or poor customer service why not consider changing to Metro bank.

 


Are Bank Charges Legal?

The bank charges mean a lot of money for the banks.  They are also a trap for those reckless customers who fail to read the terms and conditions that apply to their current account.  Recent research has suggested that about 41% of people do not know the interest rate that applies to an unauthorized overdraft.  What is more, 19% of people are always overdrawn.  Whether you write a cheque when there is no enough money to cover it or take slightly too much out at the automated teller machine (ATM), banks will charge you and the bank charges will be costly.  A survey suggested that overdraft bank charges of 4.7 billion were paid by 43% of current account holder last year.

Bank Charges

A lot of us may be asking if banks have the rights to charge us for going overdrawn.  It really depends on how you see the charges.  The issue here is whether the bank charges are allowed under your contract with the bank or whether they are really penalty charges.  That is what makes the difference between fair and unfair bank charges and it is why many courts have found in favor of the customers.

 

When you open a bank account, you enter an agreement or contract with the bank.  That agreement includes certain bank charges that they may apply.  Under the law, the bank is allowed to impose bank charges that reflect the amount they will lose in certain situations.

 

Reclaiming Unfair Bank Charges

bank charges

Everyone can try to reclaim bank charges from their banks that have taken money from their account when they had mis-sold mortgages or overdue and bounced cheques. However, they must take some important steps to get credit. They can request assistance of a management claims company stating that they want to help so as to begin their recovery process on their unfair bank charges they have paid in.

First, one should open a bank account. The reason is that many of the banks will fight any charges as much as they could and will include the closure of the bank account if one reclaimed their bank charges successfully. They may also keep records to show that you are a difficult customer which may have an impact on your future relationships that might have with them. Although one may not need the account, it might become a form of insurance so as not to end without one at the end of the day.

Then, it is necessary to collect your transaction history. Before you can reclaim bank charges, you need to know what they have charged you and if it is right or not. If you were able to collect all bank statements, you can have all the necessary evidences. However, if you have gotten rid of the entire statement records, there is still a means of obtaining information of your bank charges. All you need to do is to write to your bank and request the necessary information you need. Under the Data Protection Act, they need to give customers and can’t charge more than 10 pounds for such information.

Finally, after you have all the details of the charges that are unfair contact your bank and tell them you are not satisfied with the way they treat you and the charges they give you. Give specific details of the charges to be recovered and any other relevant information, such as matters of law. You may be able to recover unfair bank charges with 8% interest on what the banks have taken from you.

Handling Bank Charges Issues

The bank charges are usually taken from the bank account monthly or quarterly.  A statement detailing a breakdown of all fees is sent to the customer before the fees are taken from their account.  It is useful to check this statement regularly to ensure that no other fees are being imposed.  Ask the bank to explain anything that looks unusual or that you do not understand.

 

Bank Charges

 

You can find the information you need on understanding and checking business bank charges and interest for small business at the British Bankers’ Association (BBA) website.  However, it is not all down to the bank.  If you do not keep to the terms and conditions of your account, the charges can be astronomical.  Banks will impose bank charges for referral fee if your account goes overdrawn without permission.  This is payable if the manager has to examine your account and write to you about it.

 

If you are not happy with the service you have received from your bank, in the first instance, complain to your bank right away.  If they still do the same and you are still not happy with it, you can find details about complaining and resolving a bank dispute with your bank at the Financial Ombudsman Service (FOS) website.  You can also seek the help of a specialist solicitor in dealing bank charges and you will receive all the advice and support that you will need.

 

Worries about Bank Charges

The word bank charges cover all charges and fees produced by the banks to their customers.  In a common way of speaking, the term bank charges generally relate to charges in respect of personal current account . These charges may take a lot of forms, including monthly charges for the provision of an account, charges for specific transactions apart from overdraft limit excesses, interest in respect of overdrafts whether authorized or unauthorized by the banks, charges for exceeding authorized overdraft limits or making payments or attempting to make payments where no authorized overdraft exists.
There are several types of bank charges in the United Kingdom.  Banks may charge their customers a fixed monthly charge for the provision of the account.  In the UK, this was not common practice until the 1990s when banks started to introduce this type of bank charges as a means of product differentiation, often offering additional services bundled with the bank account itself like travel insurance, mobile phone insurance, and preferential rates on other products.

Bank Charges

There are various bank charges for specific transactions.  Until the 1980s,the majority of banks in the United Kingdom charged for all transactions.A number of more recent entrants to the personal current account market took no fees while in credit approach, leading very quickly to a situation where no bank could complete with others without offering the same deal.
Even if the loss of income was incurred, to some extent, covered by the interest earned on carrying balances in current accounts,the banks profitability on personal current accounts has been significantly impacted by this charge in the charging structure.  In turn, this lead to the banks increased use of bank charges for exceeding overdraft limits as a means of generating their required level of profitabity.
As the vast majority of us know, in the test case made, the judge ruled the Office of Fair Trading (OFT) could decide whether the bank charges imposed were unfair or not.This meant that bank customers were a step closer to
reclaim bank charges against the  financial institutions.  The banks appealed and the Supreme Court ruled against the OFT this time.Which means that any kind of claims to get back the bank charges that might have already submitted are likely to be rejected unless the customers can show that

unfair bank charges have contributed to any financial hardships.
The banks must still deal with any cases of hardship.There is no firm definition of a hardship case, but it is more likely to apply to any customers whose income is inadequate to cover reasonable living expenses or if the bank customers are struggling to pay debts, such as mortgage arrears.  If your bank does not help,you can  take your bank charges complaint to the Financial Ombudsman Services (FOS).