Financial Ombudsman UK
If you have filed a complaint with your bank or our endowment firm and are unsatisfied with the way they handled your complaint, you might want to seek help from the financial ombudsman. UK residents have options that consumers in other countries do not, the financial ombudsman.
UK consumers are protected and assisted by the financial ombudsman for free everyday. When you have a complaint about a company that offers financial services the financial ombudsman might be able to offer you some help. There is a process you must follow when filing complaints to the financial ombudsman. To find out more about getting your bank charges back from your bank, simply fill out the 2 minute form or call us on 0800 840 72 91 and speak to a member of our team.
UK consumers must begin to reclaim bank charges by visiting the ombudsman’s website, or their office location to fill out a complaint form. This can be done on paper, or digitally from the comfort of your own home. If filling the form in digitally it is crucial that you print the form and hand sign it.
Your signature is required to ensure you have fully read all of their requirements and regulations. You will have to send this complaint in by regular post with any other documents they might be asking for. Once your complaints has been submitted it will be reviewed by a panel of impartial financial ombudsman UK employees.
They will assess your complain and any supporting documentation you might have submitted to them and arrive at a resolution they think is fair for you and the business you filed the complaint against. The amount of time this sort of investigation will take varies depending on the workload of the financial ombudsman scheme and the nature of the complaint. This may take days or weeks depending on the severity of the complaint.
You can be assured that your complaint will be considered impartially yet very thoroughly investigated when you report it to the ombudsman. To start your bank charges claim today, simply fill out the quick and easy form or give us a call on FreePhone 0800 840 72 91 and speak to one of our friendly advisors.
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